Cancellation & Refund

What if you want to return the product?

We encourage you to confirm your order by seeing all the photos/ sizing/ composition & description. Incase the product is still not what you wanted, No problem! We would be most happy to exchange the product. Kindly just ship the product back to us and we will send you a replacement. Please call our customer care at +91 22 23677561 or email us at online@rossoyuki.com mentioning your Order ID and reason for return. 


Retuns Policy

Rossoyuki will not accept any returns for goods purchased, except in the case of 

a. Wrong Shoe size

b. Wrong order delivered

c. Damaged goods 


Can I get refund on my purchase?

You can get a refund on the product in the following case

a. Shoe is not available in the size ordered

b. If we are unable to make the product for you


 Discount & Sale

 No exchanged or returns on discounted items. All sales are final!